Utilize seating types

This article refers to our legacy product, Forms Manager. For the best Finalsite experience, we recommend using our newest product, Forms, which is already available to you in your modules list. To learn more, please review our New Forms FAQ or Compare Forms and Forms Manager.

Seating types let you use a single form to give event participants additional options when registering (such as signing up for a waitlist if an event is full).

Every registration element added to a form must be assigned to a seating type.

By default, registration elements belong to a single seating type called "Event Type." If you never need to adjust the seating options, then this will never have to change. Editing seating types does give you some more flexibility in how your event is set up, however, so it may be worthwhile depending on the event you're creating.

To view or edit seating type options, go to the Registration tab and select the "Seating" button.

Registration tab Seating button highlighted

Registration Elements in This Form

You can add up to 10 separate registration elements to a form. All of the elements used in the form are listed in this section. To edit any of the element options, first click the "Edit" toggle at the upper-right corner of the box.

Registration Elements in this Form edit toggle

  • Element Label: The values in this column correspond to the names of the various registration elements you added to your form on the "Build & Edit" tab. They cannot be edited here.

  • Seating Type: This is where you select a custom seating type for each registration element; if this is not set, all registration elements will be set to the default, "Event Type." Use the dropdown menus to assign each registration element to a seating type. You can create a new seating type directly from the dropdown menu.

  • Cost: The cost for each registration element is pulled from the settings that you configured when you added the element to the form initially; it can be updated in either location.

    Note: Tiered Pricing element cost information must be edited in the Build & Edit tab because this element includes multiple cost options.

Seating Types

The Seating Types section allows you to set ticket limits for each seating type, establish waitlists, and and collect additional attendee info upon registration.

Editing seating types

Each seating type used on the form is defined in the table at the top of the section. For each type that you create, Forms Plus includes the following information:

  • Seating Type allows you to rename the seating type.

  • Limit allows you to change the cap for that seating type. (If the cap is set to 0, the seating will be unlimited; any number of users will be able to register for this seating type.)

    Note: The limit defined on the Registration tab is different from the limit that can be defined in an individual element's settings. When you set a limit on a registration element, you are limiting the number of tickets that a user can purchase in a single transaction via the form. Setting the limit on the Registration tab sets the overall number of spaces available for the event.
  • Registered displays the number of users registered so far.

  • Remaining displays the number of seats left.

  • Waitlist Enabled allows you to turn the waitlist on or off.

  • Waitlist Count displays the number of users on the waitlist.

  • Collect Attendee Info allows you to choose whether or not to collect additional information about each person who signs up for this seating type. "Enabled" turns the collection of information on or off. This selection also enables the roster to be populated with submissions. If "Required" is checked, users must supply this information to complete the form. The information collected is specified below the list of seating types (see below).

Collect attendee info

You can collect additional information about each attendee whenever a registration form is submitted. Whenever a user selects a registration element on the form, these fields will automatically appear below the registration element to gather whatever information the user must enter in order to submit the form.

The checkboxes allow you to collect Name and Email Address data ("Full Name" includes both "First Name" and "Last Name," in that order).

In addition to name and email address, you can collect up to three pieces of custom data as well. For each piece of custom data, you can choose between providing users with a text field to complete, or a list menu from which they can choose a single option. If you opt for the list menu, use the "edit list" link to open a new window where you can populate the available menu choices that users will see. Be sure to click the checkbox to the left of each custom field to activate it on the form.

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