Forms Manager: disclaimer regarding CVV codes and recurring payments

This article refers to our legacy product, Forms Manager. For the best Finalsite experience, we recommend using our newest product, Forms, which is already available to you in your modules list. To learn more, please review our New Forms FAQ.

Any gateway used to process recurring transaction must be configured to accept transactions which do not include a Card Verification Value code (also referred to as CVV, CVV2, CVC2, or CID).

When customers subscribe to a recurring payment plan and submit their initial transaction their card's CVV code will be collected (along with other billing information) and sent to the gateway for validation. Subsequent, automated recurring transactions will not include the CVV code with the rest of the billing information sent to the payment gateway due to PCI data security standards that prohibit the storage of CVV codes.  Therefore, to ensure your gateway is capable of processing recurring transactions, the CVV code cannot be required to process credit card transactions.