Manage your participants

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Misty Flowers

As Chat Manager, there are tools and safety measures put in place to help you to manage your chat participants. This article shows you all you can do as Chat Manager, providing step-by-step guides for you to follow with such tasks as managing notifications, troubleshooting issues, and so much more!

Looking for details on chat moderation, blocking, reporting and flagging inappropriate communication, muting, and other security measures? Your main site admins can help you learn how your specific setup was configured to moderate and monitor your participants. They can learn more in the article for School Leaders, "Moderate your chat feature." 

This is a Chat for Teachers article helping teachers with everything they need to communicate via chat with parents and guardians. Teachers are at the Chat Manager Level.

Not a teacher? Check out Chat for Parents & Guardians or Chat for School Leaders for more personalized help!  

In this Article

Get and stay organized 

The chat home screen

Once you download your school or district's mobile app and get logged in, you are ready to starting becoming familiar with your assigned chat setup!

  • Once logged in, click on the Chat icon in the bottom toolbar of your mobile app.
  • Scan and become familiar with the names of chatrooms you see.

chat home screen.png

Understand the setup / mode of communication

Your district and/or school admin(s) configured your rooms in a very intentional way. Learn more about this by having a conversation with your main site admin. Any questions about your room names? They can help you out! 

Manage room membership in Chat Settings

Cross-check class roster with chat room membership

Before beginning, cross-check the member participant list with your class roster to be sure there's no one missing or who doesn't belong in a particular chat room. Here's how to find a list of the members in a chat room. 

  • Step 1: Click on the name of a chat room to open it up then, once in the chat room, click at the top on the room label. 
    click on the name of a room to open it up .png        room label name to see how many members.png
  • Step 2: Navigate to your chat room Settings screen. Here you can see a list of members, adjust settings, and manage your room membership! 

      room settings .png

Someone missing? Another who doesn't belong? 

Add members to a chat room

  1. After opening up a chat room, tap on the name of the room at the very top to open Chat Settings that pertain only to this chat room. 
  2. Click + Add members and check the box next to each person you want to add into the chat room

7 STEPS

1. Here's how to add a member to a Chat Room where you are a Chat Manager. First, tap on the name of a chat room to open up that Chat Room.

Step 1 image

2. Now that the Chat Room is open, tap on the Chat Room Name at the top to open Chat Settings.

Step 2 image

3. Now you have opened up the Chat Settings screen. In the Members section, tap the + Add members button.

Step 3 image

4. Scroll or Search by name to find the member you want to add. Check the box next to the member's name to select that member.

Step 4 image

5. Once you've selected the member, tap the + Add members button.

Step 5 image

6. Confirm that you want to Add new members to chat and acknowledge that you understand that new members will see all chat history and shared files.

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7. That's it. You're done.

Step 7 image

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/2421371/Chat-Manager-Level--How-to-add-members-into-a-chat-room

Remove members from a chat room

Here's how to remove a member from a chat room: 

  1. After opening up a chat room, tap on the name of the room at the very top to open Chat Settings that pertain only to this chat room. 
  2. Find the Members area in Chat Settings and tap on the person's name who you'd like to remove from the chat room. In the window that pops up, select Remove from the room.

6 STEPS

1. Have someone in a Chat Room that doesn't belong there? Here's how to remove a member from a Chat Room. First, tap on the Chat Room name.

Step 1 image

2. Open the Chat Room settings by tapping on the room name at the top of the screen.

Step 2 image

3. In the Members area, tap on the person's name who you want to remove from the room.

Step 3 image

4. Confirm that the person's name shows in the window, then select the button labeled Remove from the room.

Step 4 image

5. Confirm that you are sure you want to remove this person from the Chat Room by clicking Remove.

Step 5 image

6. That's it. You're done.

Step 6 image

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/2421477/Chat-Manager-Level--Remove-member-from-a-chat-room

 

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