Manage your account preferences

It's important for users to know how to manage account preferences such as: profile edits, setting subscription and notification preferences, and more! This article shows users how to manage account preferences in user profiles, as well as what options are available. 

In this Article

• Manage your Profile
• Adjust your Notifications (and Preferences)
  • Notifications tab
  • Preferences tab
    • Manage Email subscriptions
    • Manage SMS/Text subscriptions
    • Manage Voice subscriptions
  • Email Subscription Level Breakdown

To manage your account preferences, you'll first need to get logged in to your account. 

• Confirm with district or school staff that you have a user account. 
• Log in to the district or school website. Forgot your username or password? 
• Navigate to the top left corner where you see your name. Hover until the dropdown menu appears. 
  
  

Manage your Profile 

Click on the Profile option in the dropdown menu. 

Then, the Update Your Profile window will open up with your name and role(s) at the top:

Here you can complete the following tasks:

• Profile tab: Edit your Profile, change your Contact Information where communication will be sent. 
• Picture tab: Change your Profile Picture, Upload a new image, or Choose from a directory photo
• Account tab: Edit your Account Info, change your password.
• Subscriptions tab: View the email address listed on your account, see Current Subscriptions and Message Notifications.
  
  • Click Settings to manage your Notification Settings. 
  • Message notifications: Change where you will receive notifications. 
• Logoff: Log out of your account.

Adjust your Notifications (and Preferences)

This is an important area that allows you to adjust and customize the volume of communication you receive from your student's district or school. 

When selecting Notifications from the dropdown, a window will open that allows you to manage both Notifications and Preferences. 

Notifications tab

• Expand out the items in the Notifications tab to see which communication lists you are subscribed to and which email address they will go to.
• Want to unsubscribe? Uncheck the box below a certain communication list. 
  
• Manage other subscriptions button: Maybe you are subscribed to blogs or alerts on the website? You can manage those subscriptions here. 
• + Subscription: Want to add a Subscription or see which ones you've Unsubscribed to? Click the + Subscription button in the top right corner, expand out each list, and check the box to Subscribe or Resubscribe. 
  
  

Preferences tab

Click on the Preferences tab to adjust your overall Subscription preferences. 

Manage Email subscriptions

Expand out the dropdown to choose your Email Subscription Level Breakdown for your communication preferences.  

Manage SMS/Text subscriptions

If you have a Mobile Phone Number in your Account Profile, you will see a number here with the label "SMS enabled." Expand out to adjust your SMS/Text message preferences, choosing from All Messages and No Messages. 

Manage Voice subscriptions

If you have a Home Phone Number in your Account Profile, you will see a number here with the label "Voice enabled." Expand out to adjust your voice message preferences, choosing from All Messages and No Messages.

Email Subscription Level Breakdown

• All Messages: User will be added to any mailing list, and it is the user's responsibility to unsubscribe if not wanting to receive messages from that list.
• Invite Only: When user is added to a list, they will immediately receive a message that notifies them that they were added to the list, asking to accept the invitation.
  • User won't receive any other messages from the list unless they accept this invite.
  • User status will be listed as Invited until they accept.
• My Choice: Selecting this option means the user will be listed as Unsubscribed when being added to any mailing lists. User can add themselves to mailing lists by going to Notifications from their portal menu.
• No Messages: User will not receive messages from any mailing list as well as any board, calendar or athletic alerts to which they are currently subscribed.