1/17/2025 10:58AM EST: RESOLVED - Finalsite Forms (Forms and Forms Manager) linked to BlueSnap gateways are now working as expected. Any further correspondence around this incident with BlueSnap will be communicated by their team. If you are seeing any lingering issues with your Finalsite Forms, please contact Support.
1/17/2025 8:14AM EST: BlueSnap has posted the following update as of 8:14AM EST. We are continuing to follow along at status.bluesnap.com regarding their restoration efforts.
Dear Customers,
We are in the process of rolling out our services and are starting to see successful transactions.
This process will take approximately 10 minutes to complete, after which our services will be fully restored, with the following exceptions:
- Reports
- Sandbox processing
- Payouts
Thank you for your patience as we continue to work towards full recovery. We will provide updates as necessary.
1/16/2025 5:17PM EST: Our team is aware of an issue affecting form submissions and payments, linked to BlueSnap payment gateways. The issue is affecting both Forms and Forms Manager forms.
BlueSnap has posted an incident as of 4:36PM EST and we are following along at status.bluesnap.com. We'll provide additional details as soon as have more to provide.
Comments
Please Sign in to leave a comment if you don't see the comment box below.