Track user history with Find Recipient

The Messages menu has a link to the Find Recipient tool that makes it easy to locate a particular constituent and view their history and subscriptions.

Enter an email address into the search field to look up a specific Messages recipient. The results will list all constituents associated with that email address at the top. 

On this screen, you can view a list of any messages recently sent to the recipient (and whether they were delivered, opened, or clicked), and their mailing list subscriptions and unsubscribe history.

Find recipient interface in Messages

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