What to do when "Sorry, you have been blocked" message occurs

Finalsite's web application firewall (WAF) is used to filter out illegitimate or malicious web traffic from your website. While our team works to ensure that only illegitimate traffic is filtered, it is possible that legitimate end users may see the error page below.

Sorry, you have been blocked error page with Cloudflare Ray ID pointed out

If you encounter this error message when you are expecting to access page content, the web application firewall may be blocking your request.

Please submit a ticket to Finalsite Support, including the Cloudflare Ray ID and the URL for the page you were attempting to access, so we can investigate the issue. The Cloudflare Ray ID appears at the bottom of the page and is pointed out in the image above.

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