Send notifications to mobile app users on a list

In this Article

Finalsite's dual-platform mobile app comes with the capability to send push messages to your app users, if they sign up for it. Sending a push notification is handled through Messages. This article outlines the steps needed to set up a mobile notification list, have users subscribe, and send messages to those users.

Step 1: Create a list

Creating a list for app notifications is just like creating a mailing list for emails, with the addition of the "Allow Mobile Notifications" checkbox.

allow app notifications in list settings.png

This checkbox makes the list show up on the Notifications area of the mobile app.

Note: On the “Privacy” tab of the “New List” window, be sure to change permissions to “Everyone” or “Constituents Only,” as appropriate. Users will need to have the ability to sign up for this list.

Your list can also be used as a regular email mailing list, simplifying your communications to those who would prefer emails or app notification alerts.

Step 2: App users sign up for list

Once the list has been created with the "Allow Mobile Notifications" option selected, it appears in the Notifications area of the mobile app. This is accessible via the More screen.

notifications in the mobile app window.png

Note: The Notifications link in the app only appears when you have have at least one mailing list with Mobile Notifications enabled. 

Users can enable the toggle next to any list from which they would like to receive notifications. The first time they select to receive notifications, they will receive a system message confirming this choice. 

notification settings.png

Notifications for their selected lists will appear on the Notifications screen. Once they have signed up for notifications, they can manage their subscription settings using the gear icon on the Notifications screen or in the Settings section of their device. 

notification settings window showing settings gear.png

Step 3: Send to list

The number of mobile subscribers is available underneath the name of the mailing list, as well as on the Message Details screen before you send a message. No further details are available about these subscribers.

To send a mobile notification, simply create a new message.

Choose the type of message you are sending: Promotional or Important Announcement and select the list(s) and or group(s) you are sending to. Remember, the list must have mobile notifications enabled in order to send a mobile app message (as noted above).

Note: Mobile app users must have already allowed notifications from that list in order to receive the notification for promotional messages. All mobile app users are automatically subscribed to receive notifications for Important Announcements.

On the "Mobile Apps" tab, select the toggle for “Mobile App Details,” then enter an optional subject and body content for the alert. 

mobile app details screenshot.png

If you are sending a corresponding email message, you may choose to toggle “Open email in mobile app” to include a quick link to the full email message in the app notification. When finished, you may schedule your send, either to send immediately or at a designated time in the future.

Recipients will see the message as a notification on their device, and tapping it will take them to the Notifications section of the Mobile App. A log of messages sent to the list will be available from this screen.

Was this article helpful?
3 out of 3 found this helpful



Please Sign in to leave a comment if you don't see the comment box below.