This series covers common issues and errors that occur when creating or editing content in Composer. Each article provides troubleshooting steps and best practices to prevent the problem from happening again.
🚀 Start here first
If your page isn't displaying correctly or something in Composer seems broken, begin with Troubleshoot Composer: General system settings and diagnostics. This comprehensive guide covers browser settings, permissions, caching, and system configuration. Before going further, you may be able to address the root cause of your issue.
đź’ˇ Quick answers
- My table looks broken on mobile? Check that your table width is set to 100%, not a fixed pixel value.
- I created a button but it doesn't work? Make sure you used the Link modal, not the Styles dropdown.
- I can't save because the content is too large? Clear formatting and remove base64 images to reduce invisible HTML characters.
- My anchor link or banner isn't showing up? Verify the page has been published and the element visibility settings are correct.
- My content has weird formatting after pasting from Word? Use Paste as Plain Text and re-apply formatting in Composer.
In this article
Find your issue
Use this quick reference to locate the article that matches your problem:
| What's the problem? | Troubleshooting article | Quick fix |
|---|---|---|
| Anchor links don't work after site goes live | Troubleshoot Composer: Anchor links before site is live | Recreate anchor links after site is published using live URL |
| Banner doesn't appear on live site | Troubleshoot Composer: Banners not displaying | Verify page is published and banner visibility is enabled |
| Button looks styled but doesn't link anywhere | Troubleshoot Composer: Button not working | Delete button and recreate using Link modal, not Styles |
| Can't save content—character limit warning | Troubleshoot Composer: Content exceeds 75,000 characters | Remove base64 images and break content into multiple elements |
| Table looks cramped or broken on mobile | Troubleshoot Composer: Tables are not mobile responsive | Set table width to 100% in table properties |
| Formatting looks broken after pasting from Word | Troubleshoot Composer: Text not pasting correctly into a Content element |
Use Paste as Plain Text (Ctrl+Shift+V /
Cmd+Shift+V)
|
All troubleshooting articles
- Troubleshoot Composer: Anchor links before site is live. What happens when anchor links are created before the site is published and how to fix them.
- Troubleshoot Composer: Banners not displaying. Troubleshoot banners that don't appear on the live site.
- Troubleshoot Composer: Button not working. Why buttons created with the Styles dropdown don't work and how to fix them.
- Troubleshoot Composer: Content exceeds 75,000 characters. Break up content, remove base64 images, and clear formatting to reduce character count.
- Troubleshoot Composer: Tables are not mobile responsive. Fix tables that look broken or cramped on mobile devices.
- Troubleshoot Composer: Text not pasting correctly into a Content element. Avoid formatting corruption when copying content from Word or Google Docs.
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