This article covers how to find the right login help in Finalsite, including how to identify a user type and where to find type-specific instructions.
💡 Quick answers
- Which article applies? It depends on the user type: Public, Portal, or Admin. See the table below.
-
Still not sure? The login location alone often settles it: Public and Portal both start at
yoursite.com/login, Admin starts atyoursite.com/admin.
Choose a user type
| User type | Who | Account already exists | Login location | Start here |
|---|---|---|---|---|
| Public User | General website visitor with no existing account | No; self-service signup | yoursite.com/login |
Public user login help |
| Portal User | Student, parent, or staff member | Yes; tied to the school's Constituent Manager record | yoursite.com/login |
Portal user login help |
| Admin User | Website or CMS editor | Usually not; created by another admin first | yoursite.com/admin |
Admin user login help |
Already logged in to the right place but the login screen looks unfamiliar? See Connected SSO and Legacy login: Which experience does my site use? for a side-by-side comparison of both login experiences.Â
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