Accessibility management with AudioEye

Claire Frank

October 11, 2024 19:50

AudioEye is an automated web accessibility solution that enhances website usability.

It operates behind the scenes to automatically address accessibility issues, with any remaining concerns flagged for manual resolution by AudioEye's team of experts. This tool aims to ensure websites are accessible to users of all abilities.

The Basics

AudioEye operates in the background, automatically resolving accessibility issues on your website. For any problems that the automation can't address, AudioEye's team of experts steps in to implement accessibility fixes manually.

Markup 2024-10-11 at 14.58.10.png

In addition, when a visitor to your site selects the AudioEye icon, they see a variety of options that make the site more accessible based on their specific needs.

Screen Capture on 2024-10-22 at 14-06-47.gif

What makes AudioEye great?

They regularly monitor your site to ensure conformance with WCAG 2.2 Level AA is maintained.
AudioEye can make recommendations and provide third-party resources for making videos and PDFs accessible.
They have a Help Desk, available through the AudioEye toolbar, which allows site visitors who encounter any accessibility issues to communicate directly with AudioEye.
Any content accessibility issue that isn’t automatically adjusted by their automation technology will be caught and remediated by their team of experts.
AudioEye provides a quarterly report of all adjustments made. If you are interested in this, it can be provided by your client success manager.
- Get in touch with your CSM or email at: clientsuccess@finalsite.com if you would like to review your report.
- The reports don't automatically update so it's best to request a new one from your CSM whenever you are looking to check for the most up-to-date info.

Getting Started

If you'd like to get started with AudioEye, connect with your Finalsite Client Success Manager or email clientsuccess@finalsite.com. They will work with you to get things rolling!

Library of Resources

AudioEye's Help Center Home
PDF flyer from AudioEye on how it works
Finalsite article: Weighing Your Accessibility Options
Finalsite article: Additional Accessibility Resources

FAQs

Expand the dropdown to reveal the answer!

Setup FAQs

I want to add AudioEye to my site. Where do I start?

If you'd like to get started with AudioEye, connect with your Finalsite Client Success Manager or email clientsuccess@finalsite.com. They will work with you to get things rolling!

Can I see any reporting around my AudioEye instance?

The AudioEye reporting links that we share with you automatically refresh with the most current data. If you don't have your reporting links for AudioEye, please connect with your Finalsite Client Success Manager or email clientsuccess@finalsite.com and we can share it with you.

Function FAQs

How does AudioEye make corrections?

The system processes accessibility issues through AI-powered JavaScript filters. Any problems that can't be resolved automatically are then flagged for human review and correction.

Does AudioEye translate PDFs?

No, AudioEye will not implement any fixes on PDFs. But they do provide resources to learn how to make your PDFs accessible: What does it take to be digitally accessible?

Does AudioEye automatically correct missing alt text?

Yes, AudioEye’s AI technology will automatically correct images missing alt text.