Chat for families: Web Chat - Chat in a browser with a URL

Join in on the conversation, no matter your device preference! Stay closer than ever to teachers and school staff. It's now possible to chat via web browser with a URL without the need to download your school or district's app.

This feature allows you to use a URL in a browser to chat in a chatroom or communicate via direct messages with faculty and staff at your student's district or school. 

This is a Chat for Families article providing help with chatting with your students' teachers and school staff. Parents, guardians, and students are at the Chat Participant Level

Not a parent, guardian, or student? Check out Chat for Teachers or Chat for School Leaders for more personalized help!  

In this Article


You now have the option to chat via web browser using a URL. Here's how to get started:

Step 1: Click the chat URL 

Your district or school will provide you with a URL which you can paste into a browser window. 

web chat window.png

Step 2: Get logged in

Username: Enter your Username.

login screen for web chat.png

Password: Enter your Password.

enter password.png

Don't know your login credentials?

  • Enter what you think your username is. 
  • The Forgot password path will begin on the second screen once you enter an attempted Username. 
  • Select Forgot password to have a reset password link sent to the email address associated with your account. You'll be directed to a Login page where you can Create a new Password.   
  • Does your district or school use a third-party to authenticate logins? You may be instructed to enter these credentials instead. 

forgot password path for web chat.png

Next: Start chatting and direct messaging

You are now ready to check out the article, "Chat for families: Connect and collaborate with school staff" to learn how the chat works and how to communicate through direct messaging.

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