This article explains the Web Chat option in Finalsite Chat, including how community members can join chat rooms and direct messages from a browser URL instead of the mobile app and how to confirm the URL is working.
💡Quick answers
- What is the Web Chat option in Finalsite Chat? A URL that lets anyone with a login join chat room conversations and direct messages from a web browser instead of only through the mobile app.
- Setting up web chat access for your community? Steps: complete chat implementation with the project management team, confirm everyone has login credentials, verify the web chat URL works, then share resources with the community.
- What is the format of a school's Web Chat URL? It follows the pattern [yourdomain]/fs/chat.
- Who is this Web Chat article intended for? District and school admins in the District Admin or School Admin role who manage chat setups for Chat Managers and Chat Participants.
- Are there templates available to announce web chat to the community? Yes, Finalsite provides social media and flyer templates for website and mobile app launches that can be customized with a school's own details.
Invite everyone into the conversation, no matter the device preference! Finalsite Chat is now available as a URL that you can share with your community. Now, anyone with a login can join in on chat room conversations and participate in direct messages using a web browser or mobile device. Keep your community closer than ever.
This is a Chat for School Leaders article helping district and school admins with everything they need to manage the chat setups for all Chat Managers and Chat Participants at their district or school level. School leaders are likely at either the District Admin or School Admin role.
New to Chat? Check out "Chat via Finalsite's new mobile app" to see how it works.
New Product
This article is for our New Mobile app offering, which is currently available to all clients!
- Learn more in the article, "2019 to New Mobile App: Why Upgrade?"
- Browse to find more documentation in the New Mobile App section.
- To manage existing mobile app configurations, check out our articles in the Legacy Mobile App section.
In this article
- Check out Finalsite's Web Chat!
- Step 1: Complete chat implementation
- Step 2: Confirm your data
- Step 3: Confirm that your chat URL works
- Step 4: Share resources with your community
Check out Finalsite's web Chat!
Once you have implemented Finalsite's Chat feature, your community members have the option to chat via web browser using a URL. Learn how to get started below!
Step 1: Complete chat implementation
During this phase, our project management team will help you:
- set up your chat rooms and ensure that everyone is where they are supposed to be
- assign roles
- learn how to moderate and monitor all communication, including chat rooms and direct messages
Step 2: Confirm your data
Each person that utilizes your district or school's URL to chat via the web must have login credentials and know how to use them.
Step 3: Confirm that your chat URL works
In the same way that you provide instructions for anyone downloading your app, provide your URL so that anyone with a login can easily join in on the conversation via web browser.
What is your Web Chat URL?
[yourdomain]/fs/chat
Step 4: Share resources with your community
Here are some resources to help you get the word out! Customize these templates below with your details to help your community get and stay connected.
Parent Articles
Share these articles with your parents and teachers who are interested in using web chat instead of downloading an app:
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