Chat for teachers: Web Chat Option - Chat in a browser with a URL

This article explains how teachers can use Finalsite Chat's Web Chat option to chat in a browser with a URL, including logging in with existing credentials and recovering a forgotten password.

💡Quick answers

  • Can teachers use Finalsite Chat without a mobile device? Yes, teachers can chat through a web browser using a URL, without needing to use a phone or tablet app.
  • Logging into Web Chat as a teacher? Steps: click the chat URL provided by the district or school, enter your Username, then enter your Password to log in.
  • What if a teacher doesn't remember their Web Chat login credentials? Enter your best guess at the username, then select Forgot password on the next screen to receive a reset link at the email address tied to your account.
  • What permission level do teachers have in Finalsite Chat? Teachers are assigned the Chat Manager Level, which allows them to communicate via chat and direct messages with students' families.
  • Does a school's third party authentication affect teacher chat logins? Yes, if the district or school authenticates logins through a third party, teachers may need to enter those credentials instead of a standard username and password.

Join in on the conversation, no matter your device preference! Stay closer than ever to your students' families to increase engagement. You can now use chat via web browser with a URL without the need to use your device. 

This feature allows you to use a URL in a browser to chat in a chatroom or communicate via direct messages with your students' families. 

 

This is a Chat for Teachers article helping teachers with everything they need to communicate via chat with parents or guardians and students. Teachers are at the Chat Manager Level.
 

In this article


You now have the option to chat via web browser using a URL. Here's how to get started:

Step 1: Click the chat URL 

web chat window.png

Your district or school will provide you with a URL which you can paste into a browser window. 

Step 2: Get logged in

Username: Enter your Username.

login screen for web chat.png

Password: Enter your Password.

enter password.png

Don't know your login credentials?

  • Enter what you think your username is. 
  • The Forgot password path will begin on the second screen once you enter an attempted Username. 
  • Select Forgot password to have a reset password link sent to the email address associated with your account. You'll be directed to a Login page where you can Create a new Password.   
  • Does your district or school use a third-party to authenticate logins? You may be instructed to enter these credentials instead. 

forgot password path for web chat.png

Next: Start chatting and direct messaging

You are now ready to check out the article, "Chat for community members: Connect and collaborate" to learn how the chat works and how to communicate through direct messaging.

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