Web Chat: Chat in a browser with a URL

Join in on the conversation, no matter your device preference! Stay closer than ever to your students' families to increase engagement. You can now use chat via web browser with a URL without the need to use your device. 

This feature allows you to use a URL in a browser to chat in a chatroom or communicate via direct messages with your students' families. 

This is a Chat for Teachers article helping teachers with everything they need to communicate via chat with parents and guardians. Teachers are at the Chat Manager Level.

Not a teacher? Check out Chat for Parents & Guardians or Chat for School Leaders for more personalized help!  

In this Article


You now have the option to chat via web browser using a URL. Here's how to get started:

Step 1: Click the chat URL 

web chat window.png

Your district or school will provide you with a URL which you can paste into a browser window. 

Step 2: Get logged in

Username: Enter your Username.

login screen for web chat.png

Password: Enter your Password.

enter password.png

Don't know your login credentials?

  • Enter what you think your username is. 
  • The Forgot password path will begin on the second screen once you enter an attempted Username. 
  • Select Forgot password to have a reset password link sent to the email address associated with your account. You'll be directed to a Login page where you can Create a new Password.   
  • Does your district or school use a third-party to authenticate logins? You may be instructed to enter these credentials instead. 

forgot password path for web chat.png

Next: Start chatting and direct messaging

You are now ready to check out the article, "Connect and collaborate with parents and guardians" to learn how the chat works and how to communicate through direct messaging.

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