This article explains how the Finalsite Store integrates with Square POS, including the four levels of synchronization available and how inventory and orders stay in sync between the two systems.
💡Quick answers
- What does the Square POS integration do for the Store? It streamlines inventory, order management, and payment processing by syncing data between your online Finalsite Store and physical Square point-of-sale checkout.
- Who sets up the initial Square POS connection? The setup and initial sync between the Store and Square are completed during store implementation by your Finalsite Store deployment agent; post-launch questions go to Finalsite Support.
- What happens during the initial product import? An automatic import pulls in up to 10 categories and 70,000 products, including SKU, name, price, image, description, product options with modifiers, and category, with any excess items importable manually in one click.
- How do you update products after the initial Square import? Delete the product in Square Dashboard under Items, then return to the Store admin and re-export the product to Square, since deleting a product in the Store does not remove it from Square.
- Does inventory sync automatically between Store and Square? Yes, as long as inventory sync is enabled in Store settings and products have matching SKUs in both systems, sales made in either platform update inventory in the other within minutes.
- Do Square POS orders appear in the Finalsite Store? No; orders created directly in Square POS do not appear in the Store, although inventory levels are still updated, while Store orders paid with Square Payments do sync to Square when inventory sync is enabled.
Finalsite Store integrates with Square POS (point-of-sale system) to streamline inventory, order management, and payment processing across your online and physical storefronts. A point-of-sale (POS) system refers to the hardware and software used to complete transactions, such as taking payments, managing inventory, and processing sales. Square offers flexible POS options, including mobile apps, countertop stands, and integrated registers, making it easy for schools to manage checkout and sync sales activity across platforms.
Note about setup and sync
The setup and initial sync between your Finalsite Store and connected systems is completed during your store implementation.Â
- For questions about your specific setup, please reach out to your Finalsite Store deployment agent.
- For general questions or troubleshooting post-launch, feel free to Submit a request to Finalsite Support and our team will be happy to assist.
This article will show you how it works!Â
In this article
Benefits of a Square POS integration
The Finalsite Store supports four levels of synchronization with Square POS.Â
Click each of these benefits to learn more:
Initial product import
When the Store is first connected to Square POS, an automatic import pulls in up to 10 categories and 70,000 products. If your catalog exceeds these limits, you can manually import the remaining items with one click.
Imported product details include:
- SKU (or Square product ID if no SKU exists)
- Name, price, image, description
- Product options with modifiers
- Category
Manual catalog updates
You can manually sync catalog changes between Square and the Store at any time. This is useful for:
- Adding new items to Square after creating them in the Store.
- Importing remaining products.
Manual sync includes:
- SKU, name, price, stock level
- Description, variations, category
- Product options (if used to create variations)
To update existing products:
- Delete the product from Square Dashboard → Items.
- Return to the Store admin and re-export the product to Square.
Important Note
Deleting a product in the Store does not remove it from Square. You’ll need to delete it manually in Square Dashboard.
Automatic inventory sync
Inventory levels are automatically updated when:
- Inventory sync is enabled in the Store settings.
- Products have matching SKUs in both systems.
Sales made through Square POS update inventory in the Store within minutes, and the same applies when products are purchased online.
Automatic order sync
Orders placed in the Store will sync to Square POS if:
- Inventory sync is enabled.
- The order is paid using Square Payments.
Important Notes
- If product prices include tax, the synced transaction in Square will show only the order total.
- Orders created in Square POS do not appear in the Store, but inventory is still updated.
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