Social Media Connections lets you share posts and messages directly to X (Twitter) and Facebook from Finalsite's Posts and Messages modules. Setup requires connecting accounts in the Social Media Connections module — one step for X (log in and authorize) and two steps for Facebook (log in with a personal manager account, then select which pages to authorize).
💡Quick answers
- Where is the Social Media Connections module? In the Modules menu in the Composer left navigation.
- Connecting an X (Twitter) account? Click Create Account, select X (Twitter), log in from the popup window, enter any confirmation code sent to you, and authorize the app. Then set user permissions via the gear icon.
- What type of Facebook account is needed to connect a school Facebook page? A personal Facebook account that has admin or manager access to the school's Facebook page; connecting your personal account does not cause personal posts to appear in Feeds.
- Can a Social Media Connections account be removed by the admin directly? No; if an account was added by mistake, contact Finalsite Support to have it removed.
In this article
With Social Media Connections, you can easily share communication to Twitter and Facebook as soon as you create them in either the Posts or the Messages XR module, streamlining your multi-channel communications strategy. Before sharing, first you’ll set up your accounts in the Social Media Connections module.
Important Note
Admin users will only see the social media accounts they were granted access to in Social Media Connections admin permissions. If an account is not populated, check to see that permission has been granted to the correct admin users or admin user groups.
Access Social Media Connections from the Modules menu in the left-hand navigation.
Click Create Account, then select whether you want to add a Facebook or X (Twitter) account.
Connect X (Twitter) accounts
To connect an X (Twitter) account, log into an authorized account from the popup window.
If prompted, enter the confirmation code that was emailed to you, then authorize the app.
The X (Twitter) account will appear in the module window. Click on the gear icon to set up permissions for users to share to that account.
Connect Facebook accounts
To authorize a Facebook account for Social Media Connections, you must first log in via the popup, using a personal account that has permission to post on the page(s) you want to connect.
Once logged in, select the checkboxes next to any pages that you want to connect and click Next.
Confirm that you will allow Finalsite Connector to:
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show a list of the Pages you manage.
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read content posted on the Page.
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create and manage content on your Page.
You have the option to turn off any of these permissions, but it may prevent posts from sharing correctly. Once completed, return to the Social Media Connections module and confirm again which pages you intend to authorize.
An account for each page you authorize will then appear in the module window. Click on the gear icon next to each page to set up permissions for users to share to that page.
Be sure to double-check your connections before you add them! If you add a connection by mistake and need to have it removed, please contact our Support team.
Share to social media
Messages Module: While sending out communication in the Messages module, share your message to X (Twitter) and Facebook at the same time!
Posts Module: Now you are ready to push your posts to social media! Read more about how this works in the article, "Share posts to Twitter ("X") or Facebook."
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