Social Media Connections permissions work at two levels: Global (who can connect new social media accounts in the module) and Account Level (which admin users can share posts and messages to each connected account). Permissions are set within the Social Media Connections module.
💡Quick answers
- What are the two levels of Social Media Connections permissions? Global level (which admin groups can access the module and connect accounts) and Account level (which admin users can share to each specific connected social media page).
- Where do you set account-level permissions for a social media connection? In the Social Media Connections module, click the gear icon next to the connected account to open its permission settings and assign access to specific admin groups.
- Can different admin groups be given access to different social media accounts? Yes; account-level permissions let you give, for example, the Athletics team access to share to the school's athletic social accounts while limiting other admins to the main school accounts.
- Is Global Admin in Social Media Connections required to share posts from Messages? No; account-level permissions grant the ability to share; users only need Global access if they need to add new accounts or modify the module settings.
In this article, we’ll describe the process for granting admin permissions within Social Media Connections where you can grant:
- Global level permissions for admin groups to set up initial account connections.
- Social Media account level permissions so admin users can share posts and messages to connected social media accounts.
- Messages XR and Posts module user access to share posts on Twitter or Facebook, even on an account-by-account basis.
Global Level permissions
Click on the gear icon in the top-right corner of the Social Media Connections module to access the Social Media Settings menu. Any admin groups with Composer permissions in Admin Users will appear in the Groups column.
There are three permission levels:
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Not Allowed means admin users cannot see the Social Media Connections module in the Composer navigation menu, but they can have permissions assigned on the Account Level (add link) in order to share posts and messages.
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Publish level allows admin users to share to all available pages from the Posts and Messages XR modules, but they cannot see the Social Media Connections module in the navigation menu.
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Admin level allows for the sharing of posts or messages to all available pages from Posts. This level allows the fullest access to the Social Media Connections module, the ability add new accounts, and configure all social media accounts.
Important Note
By default, Site Administrator admin groups will have Admin access to Social Media Connections.
Social Media Account Level permissions
Once you have created accounts in the Social Media Connections module, you can assign permissions for users to share posts to these pages. Click on the gear icon next to each account to access the permissions settings.
Enter Constituent to search for a user in Constituent Manager, or click Select Group to choose a group from Group Manager.Â
- Publish is the only level within the social media account permissions, which grants users access to share posts to select pages associated with this account.
Messages XR and Posts Level permissions
Social Media Connections works in conjunction with Messages XR and Posts allowing users to push out messages and posts to connected social media accounts. Be sure to set permissions in both modules, as well as in the Social Media Connections module to ensure the perfect level of access for your users.
Important Note
Any permissions set in the Social Media Connections module will apply in exactly the same way to the function of sharing social media in the Messages XR and Posts module. It is not, for example, possible to separate permissions in Social Media Connections to be one level for Messages XR and a different level for the Posts module.
Messages XR permissions
Push a post to your social media accounts from the Messages XR module. Read more about the permission levels in the article, "Messages XR permissions."Â
Posts permissions
Share posts to social media accounts from the Posts module. To do this, grant access to your admin user in Posts admin permissions to be able to publish a post. Otherwise, it is only possible to for that user to request permission to approve the post's send.
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