This article explains how to edit a message in Finalsite Messages after it has been scheduled, including how to use Update Schedule to remove the send date and time and restore editing access.
💡Quick answers
- Why can't I edit a message after scheduling it to send? Once a message is scheduled, its content and details are locked from editing until the scheduled send is removed.
- Can a scheduled send be canceled to make edits? Yes, click Update Schedule in the bottom right corner of the message screen, then use the delete icon in the date field to remove the scheduled date and time.
- Restoring editing access on a scheduled message? Click Update Schedule, delete the scheduled date and time, and click Update; this cancels the send and restores the message's editing functions.
Once you schedule a message to be sent, it is no longer possible to edit the message content or the message details. However, you can remove the scheduled send date and time to re-enter the editing mode.
Click Update Schedule in the bottom-right corner of the message screen, then use the delete icon in the date field to remove the date and time the message was scheduled to send.
Click Update to cancel the send. The editing functions on the message will be restored.
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