Finalsite offers a data integration with Ravenna. This is a real-time synchronization of student and contact data. This data creates and updates demographic, contact, admissions-status, and relationship data in Finalsite to facilitate functionality in the Messages and Workflows modules. As data is created and updated in Ravenna, those updates will post to our system and make the corresponding changes in Finalsite.
The mapping of the data that is imported from Ravenna is detailed here. We make some default mapping decisions, but the integration is highly customizable based on your specific needs.
An important aspect of the integration is managing the admissions status of users to facilitate filtering and proper Workflow behaviors. For that reason, this aspect is not customizable. When the integration is configured, the following group structure will be generated:
These groups are not editable, and should not be modified in any way. You are able to build out groups utilizing filters based on these generated groups, but these groups serve as the “base” of being able to track an applicant (and their contacts) as they progress through the admissions process.
Managing Ravenna users in Finalsite
We do not expose the users created from the integration for manual management in Constituent Manager, because these users are intended for communication purposes only via Messages/Workflows. These users should not be given accounts to log into for portal access, for example. Users who exist in other roles in Finalsite will not be linked to these users (e.g., a teacher who is already in Finalsite who is also the parent of an applicant will not have the existing account updated via the integration). It is also expected that these users would be purged each “admissions season.”