This article outlines the default roles and permissions in Messages XR Enterprise, including what each role can view and modify and which roles can send district or campus messages.
💡 Quick answers
- What roles are available in Messages XR Enterprise? The default roles are District Admin, School Admin or Principal, Student, Parent or Guardian, Staff Member, Teacher, Observer, Community Member, and Attendance Secretary. Each role carries a different level of access.
- Why does an account show roles that are not listed here? The roles below are the default set. Some districts have additional or renamed roles configured for their specific needs.
- Can a School Admin send messages to the entire district? Not by default. School Admins and Principals send campus-level messages within their assigned school; district-wide messaging requires the District Admin role.
- Which roles can modify platform settings? District Admins can modify any settings. School Admins and Principals can modify settings only for their assigned school. All other roles are limited to their own profile.
- Where can I find the full breakdown of what each role can do? The Roles and permissions table in this article lists viewing, modifying, messaging, and alert access for every default role.
- Do all roles receive emergency alerts? Yes. Every default role receives alerts, though the audiences a role can send to vary.
Roles and permissions table
The permissions below apply to a Messages XR Enterprise account using the default role configuration. Roles in a specific account may vary.
| Role | View accounts and reports | Modify settings | District messages | Campus messages | Receive alerts |
|---|---|---|---|---|---|
| District Admin | All district accounts and reports | Any settings | Yes | Yes | Yes |
| School Admin or Principal | Own school accounts and reports | Own school settings | No | Yes | Yes |
| Student | Own account information | Selected fields on own profile | No | No | Yes |
| Parent or Guardian | Own account and the child's account | Selected fields on own profile | No | No | Yes |
| Staff Member | Limited reports view | Own profile only | Only if granted | Only if granted | Yes |
| Teacher | Classroom and student information | Own profile only | No | No | Yes |
| Observer | Assigned access levels only | No | No | No | Yes |
| Community Member | School announcements only | Own profile only | No | No | Yes |
| Attendance Secretary | School and attendance reports | Own profile only | Only if granted | To school staff and parents | Yes |
The Observer role is typically assigned to school counselors or board members who need to view student data without sending messages or changing settings.
Some districts have additional roles configured for their account, or default roles that carry permissions different from those listed above. A district with roles that do not appear in this table has a configuration set up for its specific needs.
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