Configure the Feeds module

This article covers how to configure sources in Finalsite Feeds, including how to add and delete sources, which platforms require a connected account, and how source limits affect the Feeds package.

💡Quick answers

  • Where do districts and schools select their feed? The Feeds module opens to the Feeds dashboard, which lists all available feeds. Click the name of a feed to open the feeds configuration screen.
  • What defines a source? A source is a single stream of posts from a specific username, page, or hashtag on a supported social media platform. Each unique account or hashtag counts as a separate source.
  • Which platforms require a connected account before adding a source? Facebook, Instagram, and TikTok must be connected on the Connected Accounts screen in Feeds before a source can be added.
  • How do you add a new Feeds source? In the Feeds module, click the red + Add social media source button, select the platform, enter the account name or identifier, configure any options, and click Create Source.
  • How do you delete a Feeds source? On the Social Media Sources tab, click the arrow next to the source, select Delete from the dropdown, and confirm in the popup.
  • What happens if the source limit is reached? No additional sources can be added without either deleting an existing source or contacting a Client Success Manager to expand the package.

Step 1: Navigate to the Feeds module

In Composer, open the module menu on the left sidebar and select Feeds.

Feeds option in the Composer module menu

Landing on the Feeds dashboard, select the individual district or school feed that needs configuration or a new source added.

To add a new source directly from the dashboard, click the + in the Source column. Alternatively, click the three-dot menu next to the Edit button on the far right.

Step 2: Add a new source

Once inside the feeds configuration screen, click the red + Add New Source button.

Either path opens the Add a Social Media Source window. Learn about all of the source options in the article, "What is a source."

Connected accounts required for some platforms

Facebook, Instagram, and TikTok must first be connected on the Connected Accounts screen in Feeds before adding a source from those platforms. See the platform-specific setup guides below for details on connecting accounts.

Select the desired platform. The source configuration form will appear. Enter the account name, page identifier, or hashtag, configure any available options (such as including retweets), then click Create Source.

The Feeds console will refresh after a few seconds. This may take up to 30 seconds in some cases. The newly added source will then appear in the Social Media Sources list.

For platform-specific connection requirements, source types, and configuration options, select the appropriate guide:

Step 4: Delete a source

To remove a source, click the Social Media Sources tab in the Feeds module. Click the arrow next to the source to delete. A dropdown menu will appear; select Delete, then click OK in the confirmation popup. When deleting multiple sources, the confirmation popup only appears for the first one.

Animated demonstration of deleting a source in the Feeds module

Note that any Feeds elements on the website that were displaying content from the deleted source will also need to be updated to point to a different source.

Step 5: Manage source limits

Each Feeds package has a maximum number of allowed sources. If the limit is reached, no additional sources can be added until either an existing source is deleted to make room, or the package is expanded by contacting a Client Success Manager.

Step 6: Request additional integrations

Navigate to the Request source option in the Feeds module if a desired platform is not listed. The engineering team periodically evaluates new API requests to expand the module's capabilities. Note that availability for new integrations depends on the third-party network's data sharing policies.

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