This article answers common questions about the Student view in Finalsite's Mobile App, including who sees student information, how current it is, and where to go for corrections.
💡 Quick answers
- Who sees a student's information? Each parent sees only the children linked to their own account, based on the relationships on file with the school.
- How current is the information? As current as the school's last system sync. The Updated time at the bottom of the Student view shows when the app last loaded it.
- Who is the contact for corrections? The school office. Corrections are made in the school's source system.
- Where is help for each area? See Student information in the Mobile App for families: Overview and getting started.
In this article
Access and privacy
- Who sees the Student view? Parents, guardians, and students at schools that have turned on Student Information. Teachers, staff, visitors, and alumni keep the existing experience.
- How many children are viewed at once? One at a time. A toggle at the top of the Student view switches between every child linked to the account.
- What does another family see? Only their own linked children. Access follows the relationships on file with the school.
- Where is student information stored? The app retrieves information live from the school's systems each time a screen opens, so the information lives with the school.
Information and accuracy
- Which modules appear? Each module appears when the school provides that information. See Student information in the Mobile App for families: Overview and getting started for details.
- How current is the information? As current as the school's last system sync. Pulling down on the Student view refreshes it.
- What happens when a grade or record needs a correction? Contact the school. Corrections are made in the school's source system, and the app shows the change the next time it loads the information.
- Which language is used? The app follows existing language support. Values such as course and teacher names display as the school's system provides them.
Actions and documents
- How are funds added? When the school provides a cafeteria link, the Cafeteria tile opens the school's payment page.
- How are documents saved or shared? Use the download and share buttons on an open document. Options come from the phone's built-in share menu.
- How do documents work offline? Documents open from a secure link each time. A copy downloaded or shared from the document screen opens offline.
- How do notifications work for student information? They arrive as regular push notifications that are managed in the user's app settings.