Add legal pages to your store

When you run an online business, it may be necessary for your website to display legal information on your terms of services, privacy policy, shipping terms, and so on. This article explains how to add this information in your store, as well as why each page is important.

Adding legal pages in the store

Online store allows creating the following legal pages:

  • Terms and conditions
  • Privacy policy
  • Shipping and payment info
  • Return policy
  • About us

You can enable display of these pages in your online store Control panel in the Settings > Legal section.

In the "Legal pages and policies" section, click on the "Add Page" button to open the page's settings and content form. You can create the page in Composer and attach the page's URL, or use the fields to add page content and a custom title.

The page links will be automatically attached and shown in your store.

Requiring customers to agree to store terms before checkout

Usually, customers are prompted to accept the terms and conditions prior to making a purchase. You can enable the “Require consent to terms and conditions at checkout" setting in Settings > Legal. Customers will have to select the checkbox "I agree with Terms and Conditions" above the “Checkout” button. “Terms and Conditions” will be a linked to a popup that displays the page, as well as links to the other legal pages you have enabled in your control panel.

Recommended legal pages and content

What legal pages you need, and what content they should display, depends on your business type, what you sell, what regulations are imposed by your government, and so on. You should look through your website and store content and evaluate what type of legal information you need. You may want to hire a lawyer for consultation, to make sure you meet all regulations.

Legal page content

Terms and conditions

Terms and conditions explain the rules for using your site/store, what is allowed, and what is disallowed. You may want to include the following items:

  • Copyright for the material offered on the website and store pages
  • Ownership of the site
  • Requirements to use the store, such as whether the registration is required

Privacy policy

You need to let your customers know what information your store collects and how it will be used. Customers want to know if their contact information will be exposed to third parties, sold, or used for newsletters. By providing a clear explanation on this matter, you will increase trust with your customers.

The privacy policy clarifies what information is collected through your website and store. This may include:

  • Use of cookies
  • How you process personal information like email, address, name, etc.
  • Whether you distribute this information to any third party and, if so, what for

Shipping and payment info

The shipping and payment page explains your delivery policy and may include:

  • What items are allowed for shipment
  • What regions you deliver your goods to
  • Terms of delivery
  • Estimated shipping 
  • How to handle returns

This page should cover all possible questions about payment methods in your store. Additionally, you can include payment instructions on each payment method you have in your store. These instructions will be shown at checkout once the customer selects a payment method. Set up these instructions in Settings > Payment.

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