This article explains how mailto: email links behave on Directory Pages and elsewhere, including why they open different email applications on different computers and how default apps are controlled.
đź’ˇQuick answers
- What are the envelope icons on Directory Pages linked to? The envelope icons, along with email links that spell out an address, are mailto: links that always point to an email address rather than a web address.
- Why does an email link open Outlook on one computer and Gmail on another? Mailto: links open whichever email application is set as the default on the user's current computer, so different computers configured with different default apps will open different programs.
- Where do you change which email app opens when clicking a mailto link? Default email applications are controlled by the computer's operating system and are usually adjusted in the operating system's Settings menu, not in Finalsite.
- Can Finalsite control which email client a mailto link opens? No; that behavior is determined entirely by the visitor's own computer and operating system settings, not by the website or Finalsite.
The Envelope icons on Directory Pages (as well as email links that spell out the recipients' address) are "mailto:" links. These are customized hyperlinks that always point to email addresses, as opposed to web address. Mailto: links will open up the designated default email application on the user's current computer. (This is why the same link might open up Outlook on one computer, and GMail on another. Those two computers are configured to have different default email applications.)
Default applications are controlled by your computer's operating system. You can set your computer to open whichever program you want when clicking on, say, an email link. This is usually adjusted in your operating system's "Settings" menu.
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