Group visibility and setting Group permissions

Misty Flowers

January 18, 2017 15:14

This article explains how to troubleshoot missing view or edit permissions in Group Manager, including granting rights to admin groups or individual users and revoking access.

💡Quick answers

Why can't an admin see certain groups in Group Manager? Another admin with rights to that group node must grant them access; permissions are not automatic for every site admin.
How do you grant Group Manager permissions to an admin? Click the top-level group node, open the Rights tab, choose Add Admin Groups or User Permissions, select the group or user, check off each permission box, and click Save Changes.
Can permissions be granted to a single user instead of a group? Yes; use User Permissions on the Rights tab, selecting the person's Site Admin Group first and then the specific individual.
How do you revoke a group's access rights? Follow the same Rights tab process and click each green check mark to remove it, then save the settings.
Does granting rights to one group apply to all groups? No; this process must be repeated for each individual group in Group Manager that you want admins to be able to see or edit.

This article will explain how to troubleshoot if you do not have permissions to view groups in Group Manager. Another site admin with rights to view/edit those groups will need to grant you access.

This is how it works:

Click on the top-level group name (what we call a “node”) on the left hand-side of Group Manager
Click the “Rights” tab
Click “Add Admin Groups” or "User Permissions," depending on whether you want to grant permissions to an entire group of users, or just a single person
Select the group(s) or user(s) you wish to add. If you are adding individual users, you'll have to select their Site Admin Group first, then choose a specific person.
Check off each of the group permissions so that there’s a green check mark in each box in the row
Click “Save Changes”

This process will have to be applied to each group in Group Manager that you want site admins to see/edit.

You can also use the same procedure to revoke access rights to groups - in Step 5, click each green check mark to make it disappear, then re-save the settings.

💡Quick answers

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