This article explains the "This Request has been flagged and blocked by our system" error message, including what triggers it and how to use the error ID when submitting the form or contacting Support.
💡Quick answers
- What does this request has been flagged and blocked mean? It is part of a protective system for your website that blocks a request it considers suspicious; clicking Submit and Go back reports the issue so Finalsite can review it.
- Why was my form submission or page request blocked by the system? The system flags certain requests automatically to protect the site; if you believe this was a mistake, submit the form on the error page to report it.
- How do you regain access after seeing this blocked request message? Click Submit and Go back on the error page; this notifies Finalsite so the issue can be reviewed and corrected.
- What information should you include when contacting support about this error? Include the error ID shown on the error message, identified by a red square in the reference image, so Support can investigate the specific incident.
If you receive an error message that contains the following message about a request being flagged or blocked, it is a part of a system in place to protect your website. When you click "Submit and Go back," it will report the issue and we will work to correct it. If you are concerned, please feel free to reach out to Support, but please include the error ID, identified by a red square in the image below.Â
An image of this message is listed below.
The text of the error message reads:Â
"This request has been flagged and blocked by our system.Â
"If we've made a mistake, (sorry!) you can regain access by submitting the form below. Once you click 'SUBMIT & GO BACK' we will be notified and will work to resolve the mistake as quickly as possible.Â
"For your reference, the error ID is XXXXXXXXXXXXX
"If you need any additional assistance, you may contact this websites' administrator.Â
"Please try again later.
"Comment (optional):
"Submit and go back
"Go Back"
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