Collect payments with a form

Finalsite Forms lets you collect payments on the same page as a form using payment fields, with no separate payment page needed. Setup requires a payment type in Forms Settings, a required email address field, and at least one payment field (Single Choice, Multiple Choice, Dropdown, Currency, Fee, or Discount) with pricing configured.

đź’ˇQuick answers

  • What must be set up in Forms Settings before adding payment to a form? At least one payment type; see the "Set up Forms payment types" article for steps before adding payment fields to your form.
  • Which form fields can be used as payment fields? Single Choice, Multiple Choice, Dropdown Menu, Currency, Fee, and Discount — identified by a credit card icon in the field library.
  • Why is an email address field required on a payment form? The submitter's email is used to send the payment confirmation; make it a required field to ensure no submissions are missed.
  • Where does the Payment Information section appear on the form? Automatically at the end of the form when a payment field is added; it shows the total and available payment options. Edit payment instructions in Forms > Settings.
  • Can you set a minimum and maximum price range for a Currency field? Yes; enable the min/max option on the Currency field and hint text appears below indicating the allowed range. Override the hint text using the Hint text field.

This article explains how you can collect payments in the Forms module by adding certain payment fields. Payments are collected on the same page as the form with only one submit button. 

This article refers to our newest product, Forms, which is available to you in your modules list. You may be a Legacy Forms Manager user which has a different set of help documentation. 

Not sure? Please review "Which forms module do I have: New Forms or Legacy Forms Manager?" 

In this article


Learn: Payment field options 

You can tell which of your Form field options can be used as Payment fields by looking for the small credit card icon to the left of the field. 

currency fields.png

Form Payment fields include: 

  • Single Choice
  • Multiple Choice
  • Dropdown Menu
  • Currency
  • Fee
  • Discount

Now that you understand which fields can be Payment fields, you're ready to configure your form to allow you to collect payments!

Step 1: Configure payment type in Forms Settings

Important Note

Before you set payment on a form, it’s necessary to have at least one payment type in the Settings section of Forms. Learn how to create payment types in the article Set up Forms payment types. 

Step 2: Add an email address field and set to be a required field

  • Drag an Email Address field onto your form.
  • Toggle on Required Field.

Step 3: Add Payment fields 

  • Payment fields are designated in the field library with a credit card symbol next to them.
  • Add any of these Payment fields to your form, depending on how you want users to make selections. 
  • Toggle on Set Pricing (where applicable) to ensure that this field will be used to calculate pricing on the form.
  • This will cause a second column to appear in the choices section below.
  • In this second column, enter the designated amount for each choice. 
    second column.png

Optional: Set minimum and maximum price range

For the currency field, you have the option of setting a minimum and maximum price range. This will cause hint text to appear below the field indicating the requirements. Override the message that displays by populating the “Hint text” field above.

minimum maximum price range.png

Step 4: Save or Update your form

  • Navigate to the bottom right corner of a newly-created form and click Save.
  • If you are working on an existing form, you'll need to click Update.

Step 5: Customize Submit button settings

Step 6: Confirm accuracy of Payment Information section

When you add a payment field to your form, the Payment Information window will automatically be added to the end of the form. This will include the payment total and the payment options for the user. You can see the instructions for each payment type by clicking on the box. Edit the instructions for the payment type in the Forms module Settings.

payment information view.png

Was this article helpful?
3 out of 4 found this helpful

Comments

0 comments

Please Sign in to leave a comment if you don't see the comment box below.