This article covers how the Infinite Campus integration works in Finalsite, including what data syncs from Infinite Campus and where that data is used across Constituent Manager, portal accounts, and messaging.
💡 Quick answers
- What does the Infinite Campus integration do? It syncs student, parent and guardian, and staff records from Infinite Campus into Finalsite so that information stays current without manual entry.
- Where does the synced data go? Into Constituent Manager, where it powers portal account access and message recipient groups.
- Who sets this up? Finalsite Support configures the sync together with the school's Infinite Campus administrator.
- Is there a list of known Infinite Campus sync issues? Not yet. See Troubleshoot Infinite Campus sync errors for general guidance while provider-specific detail is still being gathered.
In this article
- What this integration does
- What data syncs into Finalsite
- Where synced data is used
- Set up the integration
- Related resources
What this integration does
Finalsite's Infinite Campus integration keeps constituent records in Finalsite aligned with the data already maintained in Infinite Campus. Instead of school staff entering or updating student, parent, and staff information twice, the sync pulls it from Infinite Campus on a regular basis and updates the matching records in Finalsite.
What data syncs into Finalsite
The integration syncs core constituent information, including:
- Student records: demographic and enrollment information used to build and maintain portal accounts.
- Parent and guardian records: contact information and relationships to enrolled students.
- Staff and faculty records: employment and role information used for admin and portal access.
Where synced data is used
Once synced, this data feeds Constituent Manager, which in turn supports portal account access and message recipient groups. A student or parent who is missing or out of date in Infinite Campus will show the same gap downstream in Finalsite, including in Message recipient lists and, in some cases, Chat room membership. A separate article, Fix message recipient group and distribution issues, covers that downstream troubleshooting in more depth.
Set up the integration
Finalsite Support configures the Infinite Campus sync together with the school's Infinite Campus administrator.
Related resources
- Troubleshoot Infinite Campus sync errors
- Constituent Manager overview
- Campus Community (Infinite Campus's own support and documentation site, for managing Infinite Campus-side account access, records, and data)
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