Organize with folders in Messages

In this Article

Lists and messages in the Messages module may both be organized into folders you create. This article explains how to set up and use those folders.

Managing folders

To create a folder, click the “Create Folder” icon next to “All Lists” or “All Messages” on the respective tabs and give it a name. You can create as many folders as you like; however, folders cannot be nested underneath other folders.

To create a message or list inside a particular folder, select the folder before you click the green “Create Message” or “Create Mailing List” button. If you don’t select a folder, the list or message will be located in the “Uncategorized” folder. 

Move a list or message from “Uncategorized” or from a different folder by clicking on the “Move to Folder” icon on the right side of the row. 


To delete a folder, click on the three-dot More Actions menu next to it, then click on “Delete.” Messages or lists from that folder will be moved to “Uncategorized.”

Folder permissions

Click on the three-dot More Actions menu next to the folder, then click on Settings to bring up the Folder Settings menu. Click on the “Permissions” tab to add permissions for this folder.

Choose an admin group (under the “Site Administrators” heading) or an admin user with the picker. Then select the desired level of permissions.

In addition to the folder-level permissions in Lists, you can set permissions on individual mailing lists to increase the level of protection. The group or individual(s) with permission at the list level must also have permission for the folder the list exists within.

Bulk move

If you've been using Messages for a while and have a lot of messages that aren't in folders, or you just want to change up your organization system, moving messages in bulk can help you make quick work of that task. 

Click the "Bulk Actions" button on the right side of the messages list to show the multi-select checkboxes.


Then, select any messages you want to move to a particular folder. The gray bar at the top of the list will tell you how many messages you have selected, and it also contains the "Move to Folder" link. Click the link, then select the destination folder from the list that appears. 

Note: It's necessary to have Admin permission for the folder in order to use the bulk move tool. Users with "View, Edit" permission can move messages one at a time.

Was this article helpful?
1 out of 1 found this helpful



Please Sign in to leave a comment if you don't see the comment box below.