A merge tag is a placeholder or variable that represents a piece of data from a specific source, allowing you to customize your messaging and keep readers more engaged. This article is specific to the use of merge tags in the Automated Messages feature within Messages XR.
In this Article
- Example attendance alert merge tags
- Place merge tags into Message Content
- Copy and paste sample automated messages
Automated Messages is in the early adopter phase as a Messages XR add-on product. Contact your Client Success Manager or email clientsuccess@finalsite.com to learn more about how to get started.
Example attendance alert merge tags
- %AttendanceDate% pulls in the date of the attendance alert in question.
- %AttendanceCode% and %AttendanceDescription% are pulled directly from the Attendance Category Codes set first during integration and added into the area by clicking the pencil in the top of the automated messages window.
- %AttendanceEmail% inserts the email address for the attendance office or main contact as a merge tag into your message.
- %AttendancePhone% can be added into your message so that the recipient can know the phone number of the attendance office.
- %LocationPhoneNumber% and %LocationEmail% will allow you to insert your contact info into the messages so that families may excuse an absence or ask questions regarding the notification they received.
- %LocationName% can be added to the Subject Line to increase deliverability and open rates so that your community knows where the alert is coming from.
- %ParentFirstName% and %ParentLastName% can be used in the salutation of the automated message in the Message Content.
- %StudentFirstName% and StudentLastName% added into the opening line of the Message Content provides clarity on who the alert is about.
Place merge tags into Message Content
When merge tags are strategically placed into the Message Content area of an automated message, data is pulled in from another source to populate into a message, providing personalization and specifics that are relevant to the recipient.
Copy and paste sample automated messages
Here are some samples of attendance alert message content containing merge tags so that you can copy and paste to use in your messages as you get started.
Dear %Parent First Name%,
It appears that %Student First Name% was %Attendance Description% from school on %Attendance Date%. We would like to help you and your student in any way we can to alleviate this attendance concern.
We encourage you to call the attendance secretary of %Location Name% at %Location Phone Number% to excuse this absence or to address any questions you may have. We are eager to help your student in any way we can.
Thank you,
%Location Name% Front Office
Dear %Parent First Name%,
Your student %Student First Name% was absent from school on %Attendance Date%.
Please call the front office at %Location Phone Number% or email us at %Location Email% to confirm this absence with the front office.
Thank you,
%Location Name% Front Office
%studentfirstname% %studentlastname% was %attendancedescription% on %attendancedate%. Please contact %locationphonenumber% with questions. (154/160 characters)
Your student%studentfirstname% was %attendancedescription% on %attendancedate%. Please contact us at %locationphonenumber% with any questions or concerns.
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