This article covers Templates in Finalsite Messages and Messages XR, including how templates establish consistent layout and visual components separately from message content.
💡Quick answers
- What are templates used for in Messages and Messages XR? Establishing the layout and visual components of messages separately from their content, so every message sent looks consistent.
- Why does message consistency matter for reader engagement? Readers are more likely to stay engaged and less likely to unsubscribe when they know where to look for information in each message.
- Where do you view or create Messages templates? Click Templates in the Messages main menu to view existing templates or start a new one.
- Is there a separate article for building a new template? Yes, the Create a Messages template article walks through the full process step by step.
Templates are the basis of the messages that you send. They allow you to establish the layout and visual components of all of your messages separately from the message contents, so that you can send messages that are entirely consistent in their look and feel. This consistency helps ensure that readers remain engaged with your content and don’t unsubscribe because they are unsure of where to look for information.
Click on Templates in the Messages main menu to view existing templates, or create new ones.
When you are ready, use the steps in "Create a Messages template" to walk you through the process.Â
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