This article guides an ongoing routine for monitoring visitor behavior with CrazyEgg, including how to choose pages to track and how to compare results after a change.
💡 Quick answers
- How often should reports be reviewed? CrazyEgg suggests checking weekly or biweekly. See the CrazyEgg click heatmap guide.Â
- Which pages should be tracked? Pages that matter most to families, plus pages with a high exit rate.
- How is a change measured? Create a new heatmap after the change and compare it with the earlier one.
- How are results shared? With a share link or an export.
Before you start
This article is part of the Finalsite + CrazyEgg series in Finalsite Support. Looking for another Finalsite article? Check out the full set:
- Website insights with CrazyEgg
- Finalsite + CrazyEgg: Get started and understand how it works
- Finalsite + CrazyEgg: Read and analyze a heatmap report
- Finalsite + CrazyEgg: Read and analyze a scrollmap report
- Finalsite + CrazyEgg: Spot dead space and rage clicks
- Finalsite + CrazyEgg: Adjust pages to guide visitor attention
- Finalsite + CrazyEgg: Continue to monitor your user behavior (this article)
- Finalsite + CrazyEgg FAQs
In this article
Follow the routine
A simple routine keeps the insights useful after launch. For fresh ideas, browse the CrazyEgg blog and case studies. See also the first 90 days plan in the overview article, "Website insights with CrazyEgg."
| Step | What to do | CrazyEgg documentation |
|---|---|---|
| Choose pages | Pick pages that matter most to families. | Create your first heatmap |
| Review | Check the heatmap and scrollmap for shifts in clicks and scrolling. | Heatmap analysis training |
| Adjust | Make one small change based on what the reports show. | Adjust pages to guide visitor attention |
| Compare | Create a new heatmap after the change and compare the two. | Comparing heatmap reports |
| Share | Send results to the team. | Sharing a heatmap |
Choose pages to track
A heatmap tracks only the page it was created for. Good candidates are pages that matter to families and pages with a high exit rate in the list report. CrazyEgg also supports creating multiple heatmaps at once, tracking groups of pages with wildcards, and tracking pages behind a login with Page Camera.
Share and export results
A share link lets someone view a heatmap without a CrazyEgg login. Click maps, scrollmaps, confetti maps, and overlay maps can be exported as JPG or PDF files, and the list report can be exported as a CSV file. See Sharing a heatmap and Exporting reports.
Still have questions about CrazyEgg?
- Check out the rest of our CrazyEgg articles (linked at the top of this article) and Finalsite's Training Portal for more resources on how to utilize best practices with your CrazyEgg setup.Â
- Talk with your Client Success Manager or email clientsuccess@finalsite.com for options on consultation through Finalsite Advantage.Â
- Start a conversation with CrazyEgg at support@crazyegg.com for more help!
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