This article covers the initial shipping setup for Finalsite Store, including marking products as shippable, specifying a shipping origin, and defining destination zones.
đź’ˇQuick answers
- Marking a product as shippable? Enable This Product Requires Shipping or Pickup on the Shipping & Pickup tab of the product page and specify the product's weight and dimensions.
- How is the shipping origin address determined? It is automatically set to the address entered during store setup, but you can change it if products ship from a different location.
- Changing the shipping origin address? Steps: go to Shipping & Pickup in your store admin, find the Shipping Origin block, click Change Address, select the option to ship from a warehouse or other location, edit the address, then submit.
- What are destination zones used for? They define the areas you ship products to and let you offer different shipping methods per zone, such as USPS within the continental US and FedEx to Hawaii.
- Why does the shipping origin matter for live shipping rates? Integrated carriers use the Shipping Origin address to calculate real-time shipping rates, so it must reflect where products actually ship from.
Regardless of which shipping options you choose, you should first go through the initial shipping setup.
Step 1: Mark products as shippable and enter specifications
For any products you are going to ship, enable “This Product Requires Shipping or Pickup” on the “Shipping & Pickup” tab of the product page and specify the product’s weight and dimensions.
Step 2: Specify your shipping origin
If you use live shipping rates, integrated carriers use the Shipping Origin address when calculating shipping rates in real time. Shipping origin is automatically set as the address that you indicated during store setup.Â
If you are shipping products from another location, specify that address as your shipping origin to receive precise shipping quotes from the carrier enabled in your store.
To edit the Shipping Origin address:
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From your store admin, go to “Shipping & Pickup.”
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Under the Settings section, find the “Shipping Origin” block.
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Click “Change Address.”
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Select “I ship orders from a warehouse or another location” and edit the address.
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Click “Submit.”
Step 3: Set up destination zones
Destination zones are the areas where you will ship products. You can offer different shipping methods for customers from different zones. For example, you may ship via USPS within the continental United States and ship via FedEx to Hawaii. See Limit local delivery to certain zones for detailed instructions on how to create destination zones.
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